1. Introduction
This Privacy Policy describes how Health Tractal, a product owned and operated by Tractal Solutions Private Limited, collects, uses, and protects your data.
Our primary website is tractal.in and the Health Tractal application is accessible via health.tractal.in.
By using our services, you agree to the practices described in this policy.
2. Information We Collect
- Account Information: Name, email address, login credentials.
- Health Data: Meals, nutrition logs, hydration, activity levels, and wellness inputs.
- Device Data: Browser type, usage logs, device identifiers.
- Analytics Data: Interaction patterns to improve features.
3. How We Use Your Data
- Provide personalized health insights and recommendations
- Improve AI models and user experience
- Send reminders, updates, and alerts
- Maintain platform security and performance
We do NOT sell your personal or health data to advertisers or third parties.
4. Legal Basis for Processing
We process your data based on:
- Your consent
- Performance of our services
- Legal obligations
5. Data Sharing
We may share data only in the following cases:
- With secure infrastructure providers (hosting, analytics)
- When required by law or legal process
- To protect rights, safety, or prevent fraud
6. Data Retention
Your data is stored only as long as necessary to provide services.
- Account data: retained until deletion request
- Health logs: deleted within 30 days after account deletion
- Anonymous data: may be retained for analytics
7. Your Rights
- Access your personal data
- Request correction or updates
- Request deletion of your account
- Withdraw consent at any time
8. Security Measures
We use industry-standard safeguards including encryption, secure storage, and access controls to protect your data.
9. Cookies & Tracking
We use cookies and similar technologies to improve functionality, analyze usage, and enhance user experience.
10. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.
11. Ownership & Responsibility
Health Tractal is a product of Tractal Solutions Private Limited. In all cases, the parent company is responsible for data handling, compliance, and legal obligations.
12. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.